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conditions of sale


These terms and conditions are for the purchase of products and services carried out remotely via computer network on the site belonging to the spb, based in .............., in ...................... . Every purchase transaction will be governed by the provisions of Legislative Decree n.185/99 (implementation of Directive 97/7/EC on the protection of consumers in respect of distance contracts) and, as regards the protection of confidentiality of personal data will be subject to the rules laid down in Legislative Decree No. 196 of 30 June 2003 (Consolidated data privacy).
Acceptance of the general conditions of sale

The customer, by sending electronic confirmation of your purchase order, unconditionally accepts and agrees to comply, in its relations with spb, general conditions and payment transcribed below, claiming to have read and accepted all the information provided to him under the rules mentioned above, and also recognizing that spb is not bound to any other conditions unless previously agreed in writing.
Customer's obligations

These general conditions of sale shall be examined online by Customers visiting the site before they execute their purchase orders.
How to Buy

The purchase of the products available on the site, as shown and described online in their respective pages and techniques, are made by the customer at the price stated on the website at the time of the confirmation order, in addition to shipping charges as specified below in art. 6, and still display the time of purchase. Before confirming the purchase, the customer, will be shown the unit cost of each product chosen, the total cost when you purchase more products and their transport costs. After confirming the purchase, to complete the transaction, the customer will receive an e-mail message containing the date, the total amount of your order and the details of the same.

Payment for the products purchased and the shipping charges must be paid by the customer at the time of the confirmation of order through Paypal.
Delivery of products

In the case of downloadable products, products purchased can be downloaded from the customer as specified in each product description.
Warranties and defective products

Products purchased through are subject to discipline, as applicable, pursuant to the Code of consumption Legislative Decree 206/2005 on sales contracts and guarantees on consumer goods and, although not expressly mentioned, the specific provisions in the Civil Code. These guarantees apply to products that present lack of conformity (it is defined NOT CONFORMING the product with specifications different from those stated or different from what you ordered or incomplete in some or all parts). Moreover, every product for sale on is covered by Manufacturer Warranty (so-called CONVENTIONAL GUARANTEE) provided in the manner described in the documentation included in the packaging of the product.

    The lack of conformity is covered by a 24 month warranty. spb provides, without cost to the customer, the restoration of conformity by repair / replacement. If, following intervention by spb or a third party authorized by it should not be a lack of conformity pursuant to Legislative Decree 206/2005, the Customer will be charged for any costs of verification and recovery.
Any malfunction or defects in goods not found at the time of purchase, but he shall be reported as specified in the guarantee provided by the manufacturer.

Right of withdrawal

Purchases made on the site are governed by Italian law on sales. In case of the wrong order, you have 10 (ten) days from the date of delivery, to exercise the right of withdrawal, ie the possibility of returning the product. accepts without hesitation the return of any item, provided it is in perfect condition, refunding the full amount (except for the cost of packing and shipment, as required by Italian law). For items provided with SIAE, the product must be returned with the label intact. We will not accept returns of items with the SIAE broken or missing. In the shipping carton to the yield, which must be properly packaged, will be including a copy of the delivery note and the whole thing should be sent to: spb, ................. ....., 20000 .............. Italy.

The personal data that the Customer provides and will provide in the report, are used for the purpose of carrying out its obligations under the contract of sale to which it belongs, and to fulfill the obligations imposed by laws, regulations or legislation . The customer's personal data are processed for advertising and promotional purposes, unless expressly permitted in advance by the customer "clicking" on the appropriate box on the registration form. Article 7 of the law, set out in the crowd, identifies the rights of which the customer is the owner in relation to the processing of personal data.
Article 7 of Legislative Decree no. 30th June 2003, n. 196 - Right of access to personal data and other rights

    You have the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet recorded, and their communication in an intelligible form;

    You have the right to be informed: a) origin of personal data b) the purposes and methods of treatment c) the logic applied in case of treatment with the help of electronic instruments d) the identity of the owner, manager and the representative appointed under article 5, paragraph 2), e) the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of it as appointed representative in the State, managers or agents;

    You have the right to obtain: a) updating, rectification or, when interested, integration of data, b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those which need not be kept for the purposes for which it was collected or subsequently processed c) certification that the operations in letters a) and b) have been notified, also as regards the their contents, to those to whom the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate to the protected right;

    You have the right to object, in whole or in part: a) for legitimate reasons to the processing of personal data, even if pertinent to the purpose of collection b) the processing of personal data concerning him for the purpose of sending advertising material or for carrying out market research or commercial communication.

Information and complaints

For any further information or complaint spb can be contacted by email at
Jurisdiction and Venue

This agreement shall be governed by Italian law. Any dispute concerning the validity, interpretation or execution of this contract the jurisdiction is the court of the place of residence or domicile of the consumer, if located in the State.
Cancellation orders by reserves the right to cancel an order or an order item if either of the following circumstances:

    Items that are indicated as being out of print by the distribution companies.

    Articles that problems can not be delivered by suppliers.

    Credit card fraud.

    Incorrect usage of discount coupons.

    In particular, if for any reason the order undergoes partial cancellations that would lessen the total consideration below the minimum required for promotion or where the use of voucher shall comprise an overall discount of more than 20% of the order, will unilaterally cancel the rebate itself.

    Scams against

    Price changes by the supplier of more than 5%.

Additional information